We will arrive at work every day at our schedule time, mentally and physically alert, and ready to serve our customers.

We will be well groomed, neatly dressed, and ready to make a favorable impression.

We will conduct ourselves in a polite and professional manner, using the Company's core values and operating values as our guide.

We will follow Company policies and procedures.

We will use language appropriate for a professional business environment.

We will refrain from gossiping, spreading rumors, or speaking negatively of our fellow employees or our customers.

We will be respectful and helpful to fellow employees in order to create a team environment.

We will conduct business and communicate with other RMI stores and departments in an unselfish and professional manner in order to build one team.

We will deliver superior customer service with every customer contact.

We will "Build Dependable Partnerships."

It is the respinsibility of each employee to report violations of the Code of Conduct to their supervisor or the Human Resource Department. Each RMI employee will be held accountable for his/her actions.